Frequently Asked Questions

Everything you need to know about shopping at The New Yorker.

What are your standard shipping times?

We offer standard shipping across the United States. Orders typically process within 1-2 business days, with delivery taking 3-7 business days depending on your location.

What is your return policy?

We accept returns on most items within 30 days of purchase. Products must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, many of our products come with a manufacturer's warranty. Please check the specific product description or contact our customer support team for details on individual items.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and its territories. We are working on expanding our logistics to include international destinations in the near future.